Guests & communication
Guest profiles, imports and consent, emails and automations, newsletters, chat and reviews.
Backoffice
22 articles- Add, edit or delete a guest profile
- Brand your guest emails and add custom messages (Email Templates)
- Chat with guests from their reservation (Guest Chat) Add-on
- Check whether a guest received an email (Email Activity)
- Collect and manage guest marketing consent
- Create a newsletter with the block editor Add-on
- Create custom email automations (before or after a visit)
- Email a group of guests (Emailing)
- Find a guest in the guest directory
- Get reservation alerts in Telegram Add-on
- Mark VIP guests, tag guests and keep staff notes
- Merge duplicate guest profiles
- Read a guest profile — history, emails, reviews and receipts
- Read ratings and feedback on the Reviews page Add-on
- Schedule the daily report email
- Send or schedule a newsletter (audience and email credits) Add-on
- Set up confirmation, reminder and reconfirmation emails
- Set up deposit reminder, auto-cancel and no-show emails
- Set up internal staff emails for new bookings, cancellations and waitlist
- Set up post-visit review emails and Google review routing Add-on
- Use the notification bell (staff notifications)
- Which tool to use to communicate with guests and your team
Host App
1 articlesIntegrations
1 articlesStill stuck mid-service?
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