10Seat Help Center
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Step-by-step guides for every part of 10Seat, from your first floor plan to a full Friday service. Written for restaurant teams, in the words you see on screen.
Browse by topic
7 chapters, 204 articles. Every feature of 10Seat as it works today.
Account & setupSign up, the Setup page, users and roles, locations, hours and shifts, billing and add-ons.
23 articles →
Availability & tablesHow bookable times are decided, cut-offs, pacing, the floor plan and table combinations.
27 articles →
Service & reservationsThe Host App end to end: timeline, walk-ins, waitlist and statuses, plus Backoffice reservations.
49 articles →
Booking widget, experiences & paymentsYour widget and microsite, experiences, deposits, private events, queuing and the waitlist.
37 articles →
Guests & communicationGuest profiles, imports and consent, emails and automations, newsletters, chat and reviews.
24 articles →
Vouchers, analytics & reportsGift vouchers from shop to redemption, the Analytics tabs and the HQ Dashboard.
24 articles →
Integrations & AILightspeed K and L, Reserve with Google, migrations, the Partner API, MCP and Coco.
20 articles →
Can’t find it?Our support team can help with anything these articles don’t cover.
Contact support →
New to 10Seat?
Get ready for your first booking
Popular articles
- How 10Seat decides which times guests can book
- Pace arrivals with Pacing Management Add-on
- Seat a walk-in Host App
- Move, swap and combine tables Host App
- No-show protection: ask a deposit from risky bookings
- Set up confirmation, reminder and reconfirmation emails
- Redeem a gift voucher (full or partial, including expired vouchers) Add-on
- Connect Lightspeed K-Series Add-on
- Invite and manage team members
- Move your data from Zenchef, Formitable or another reservation system
Still stuck mid-service?
In the backoffice and Host App, the support assistant answers from these same articles. If it can’t solve it, it hands you over to our team.