See all your locations and switch location in the Host App

Included in all plans (useful with more than one location)Host AppFor owners

Needs: "Manage locations" (Owner and Admin by default)

Owners and admins of a group can see every location of the company on one page in the Host App, with the day's covers and bookings, and switch the Host App to another location.

Where to find it

Host App › Locations in the menu (building icon). With access to several locations, the icon carries the initials of the current location.

What it does

  • Lists all locations of your company that you have access to ("All locations for your company").
  • Choose the Day with Previous day / Next day.
  • Overview for the day: how many locations are open and closed now, and totals.
  • Per location: open or closed now, Covers (active covers only; cancelled excluded), Bookings (excluding cancelled), Seated and Confirmed, completed covers, how many bookings were cancelled that day ("not included above"), and the state of online booking slots ("All booking slots open", "… booking slots closed", "Closed (day)", "Closed for reservations").
  • The location the Host App currently uses is marked Current ("This is your active Host location.").
  • Switch on another location.

How to switch location

  1. Open Locations.
  2. Tap Switch on the location you want.
  3. Confirm "Switch primary location to "…"?".
  4. The Host App now shows that location's service, tables and settings.

Good to know

  • Switching changes your primary location, which is also what the Host App opens next time. It is the same setting an admin can change in Backoffice › Settings › Users.
  • Day notes for the group are managed from Day notes, next to Locations in the menu.
  • The Locations item can be hidden per device with the Locations toggle in Display mode.

Troubleshooting

Locations is not in my menu Your role does not include "Manage locations", or the item is hidden in Display mode. By default only Owners and Admins have it. Ask an admin to switch your primary location in Backoffice › Settings › Users.

"No locations found" You may not have access to any locations yet, or none are linked to your company. Ask an admin to assign locations to your user.

"Loading metrics…" stays on, or numbers are missing The day's figures could not be loaded. Refresh the page.