Add a location and switch between locations

Each restaurant or venue is a separate location in 10Seat, with its own settings, tables, shifts and add-ons. Groups can have several locations under one company and switch between them with the location switcher.

Where to find it

• Location switcher: at the top of every backoffice page, showing the current location's name.
• Manage Locations: Backoffice › Settings › Account Management › Manage Locations.

What it does

• The location switcher lists every location you have access to. Picking one changes the whole backoffice (menus, settings, reservations) to that location. Company-wide admins also see HQ Dashboard in the list.
• Manage Locations lists all locations with their status (Active, Inactive or Temporarily closed) and lets you add a new one.
• Clicking a location on that page switches to it and opens its Location Settings.

How to add a location

1. Go to Settings › Manage Locations and click Add location.
2. Fill in Name, Type, Street, City, State / Province, Postal code, Country, Email and Phone.
3. Click Create location. You see "Location "…" created successfully", and the backoffice switches to the new location and opens its Location Settings.
4. Set up the new location from Setup: hours, booking rules, tables and widget.

Good to know

• A new location starts empty. Shifts, tables and add-ons are not copied from your other locations.
• Add-ons are switched on per location. Check Settings › Add-ons for each new location.
• To give colleagues access to the new location, use HQ › User Management › Manage Access.
• Whether extra locations are part of your subscription is shown under Settings › My account (Contracted locations). A location outside your agreement is marked Not part of your current subscription there. Contact 10Seat support about pricing.
• If your account has only one location and your subscription allows one, Manage Locations is hidden and the switcher just shows the location name. Contact 10Seat support to add a location.

Troubleshooting

I don't see Manage Locations in Settings It only appears when your company already has more than one location, or when your subscription allows more and you have the Manage locations permission. Contact 10Seat support to add your second location.

"Failed to create location" Only Owners and Admins whose access covers the whole company can create locations. Admins limited to some locations, and managers, can't. Ask your account owner, or contact 10Seat support.

"Name is required", "Street is required", etc. Every field except State / Province is required in this form. Fill in the field mentioned.

The location switcher doesn't open a list You only have access to one location. Ask an admin to give you access to more in HQ › User Management.

I switched location and a menu item disappeared Menus follow the add-ons of the selected location. The item belongs to an add-on that is off for this location.