HQ Dashboard — all your locations on one day

Accounts with more than one location (or a subscription that allows several locations)BackofficeFor owners

Needs: Company-wide Owner or Admin

The HQ Dashboard gives group owners and company-wide admins one view of every location for a chosen day: reservations, covers and the flow of guests through the day, with a shortcut into each location.

Where to find it

Open the location switcher at the top of the Backoffice and choose HQ Dashboard. While you are in HQ, the sidebar shows the HQ section: HQ Dashboard, User Management, Group Booking and Multi-Location Widget. To leave HQ, pick a location in the location switcher.

What it does

Use Previous day, Today and Next day to choose the date (it opens on today).

Summary cards

  • Locations — how many locations are shown.
  • Reservations — reservations on that day across all locations, excluding cancelled ones, with how many are confirmed (confirmed, seated or completed).
  • Total Covers — the guests on those reservations.
  • Top Location — the location with the most reservations that day.

Today's Flow — one row per location with "N reservations · M covers", its number of seats, a Switch to button (opens that location's Backoffice dashboard) and a timeline of the day: Arriving (covers starting per time slot) and Seated (covers expected in the restaurant at that moment, based on start time and duration), against the location's seat capacity and shifts.

Where a location has shifts for that day, the timeline also has a row of time slots you can click to close or reopen a slot for online booking ("open (click to close)" / "closed (click to reopen)"). This changes that location's availability for that date.

Good to know

  • The HQ Dashboard is only offered to admins whose access covers the whole company. Admins limited to specific locations don't see it.
  • If your account has only one location and can't add more, opening HQ sends you back to the normal dashboard.
  • HQ counts differ slightly from Analytics: HQ counts every non-cancelled reservation (no-shows included), while Analytics covers leave out no-shows, late and unpaid reservations.
  • Seat capacity comes from each location's floor plan.
  • For trends over a period, open a location and use Analytics.

Troubleshooting

I don't see HQ Dashboard in the location switcher Your user isn't a company-wide Owner or Admin, or your account has a single location. Ask an Owner to check your role and location access in Settings › Users.

Opening an HQ link takes me back to my dashboard Your access doesn't cover the whole company, or your account has only one location and no room for more. Ask your account owner, or contact 10Seat support.

"No locations to display." No locations were found for your company. Refresh the page, and contact 10Seat support if it persists.

A location shows 0 seats or a flat timeline That location has no tables with seats, or no reservations that day.

I closed a time slot by accident Click the same slot again to reopen it.

Numbers don't match a location's Analytics See Good to know: HQ includes no-shows and only excludes cancelled reservations.