Set which tables fill first (Seating Management)

Add-on: Order Priority (switched on per location; no published list price). Priority Rules are Beta.BackofficeFor managers

Needs: Admin to switch the add-on on; table priorities follow table editing rights

Seating Management tells 10Seat which tables to give away first when it assigns a table automatically, for example to fill the main room before the back room. It changes which table a booking gets, not whether a time is bookable.

Where to find it

Backoffice › Table Management › Seating Management. The menu item only appears when the Order Priority add-on is on for the location (Settings › Add-ons › Order Priority › Enable Priority).

What it does

  • Order Priority per table: Primary (Fill First), Secondary (Overflow) or Last (Only If Necessary). Tables without a setting count as Secondary.
  • Edit Order Priority for a selected table also lets you set a Seating Priority (0-1000) ("Higher values = filled first") and attributes such as VIP Table, Window View, Quiet Area, Outdoor Seating, View Quality and Revenue Priority.
  • Priority Rules (Beta): switch on Enable Priority Rules to weigh those attributes with points, for example Order Priority Primary Bonus, Order Priority Last Penalty, VIP Table Bonus, Window View Bonus, multipliers, and Time-based Adjustments such as Dinner Window Bonus. Click Save Rules.

How to make the back room overflow only

  1. Go to Table Management › Seating Management and pick the section.
  2. Click the back room's tables, or click and drag to select several.
  3. Choose Last. You see "Table updated successfully".
  4. Select the main room's tables and choose Primary.

Good to know

  • Priorities affect automatic table assignment, such as the table an online booking gets. Your team can always choose another table by hand.
  • They don't open or close times. If a slot is full, changing priorities won't make it bookable.
  • Section fill priority in Planning › Booking Rules ranks whole sections and is included in every package. Seating Management works per table on top of that.
  • Only admins can switch the Order Priority add-on on or off ("Only admins can enable add-ons.").

Troubleshooting

I don't see Seating Management in the menu The Order Priority add-on is off for this location. An Admin can switch it on in Settings › Add-ons.

The Manage button on the Order Priority add-on tile opens "page not found" Open the page from the sidebar instead: Table Management › Seating Management.

Bookings still land on "Last" tables The Primary and Secondary tables that fit the party were taken, or a Last table was the only fit for the party size and duration. Last tables are still used when necessary.

"Failed to save priority rules" / "Failed to update tables" Reload the page and try again. If it keeps failing, contact 10Seat support.