Choose which sections fill first

Included in all packagesBackofficeFor managers

Needs: Owner or Admin

Section fill priority ranks your sections, so automatic table assignment fills higher-priority sections first. For example: main room first, then the conservatory, the terrace last.

Where to find it

Backoffice › Planning › Booking Rules › Section fill priority.

What it does

  • Lists your active sections with their colour and rank: Priority 1, Priority 2… or Unranked (lowest priority).
  • Use the up and down arrows (Move section up / Move section down) to reorder.
  • When 10Seat picks a table automatically (for example for an online booking), tables and table combinations in higher-ranked sections are preferred.
  • The Host App's walk-in suggestions also prefer top-ranked sections.

How to fill the main room before the terrace

  1. Go to Planning › Booking Rules › Section fill priority.
  2. Use the arrows to move "Main Dining" to the top and "Terrace" to the bottom.
  3. Click Save in the "Unsaved booking rules" bar.

Good to know

  • Priority changes which table a booking gets, not whether a time is bookable. A guest can still be seated in a lower section when the higher ones are full.
  • Your team can always choose another table by hand.
  • For per-table control (Primary, Secondary, Last), use Seating Management with the Order Priority add-on.
  • Only active sections are listed. Create or reactivate sections in Table Management › Floor Plan.

Troubleshooting

"No active sections" — "Add or activate sections for this location to set fill priority." You have no sections yet, or they are inactive. A section without tables is deactivated; add tables to it in Table Management › Floor Plan.

Online bookings still go to the terrace first The higher-ranked sections may have no free table that fits the party for the whole duration, or their tables aren't online bookable. Check Capacity Planning › Online Reservable.

My new order isn't kept Make sure you clicked Save in the "Unsaved booking rules" bar. Saving the order needs an Owner or Admin account.