Set how far ahead guests can book (booking window and scheduled release)

Included in all packagesBackofficeFor managers

Needs: Edit booking rules (Owner and Admin by default)

The booking window decides the furthest date guests can book online. Use a rolling window ("always 60 days ahead") or a scheduled release ("on the 1st of each month, the whole next month opens").

Where to find it

Backoffice › Planning › Booking Rules › Advance Booking Window.

What it does

Choose a Window type:

  • Rolling window: guests can book up to this many days from today (1 to 365). One extra day becomes bookable every day. The default is 60 days.

  • Scheduled release: bookability opens in whole periods. Set:

    • Repeats: Monthly, Weekly or Daily.
    • Release on day (monthly, day 1 to 31) or Release on (weekly, a weekday).
    • Release time: the local time the release happens.
    • Months open ahead / Weeks open ahead / Days open ahead: how many whole periods beyond the current one are open (1 to 24).

    Example: monthly, release on day 1, 1 month open ahead. On 1 September the whole of October opens, so during September guests can book until 31 October.

Under the settings, a preview shows "Guests can currently book until …" and, for scheduled release, the Next release and which dates it opens.

How to open bookings month by month

  1. Go to Planning › Booking Rules.
  2. Under Advance Booking Window, click Scheduled release.
  3. Set Repeats to Monthly, Release on day to 1, a Release time such as 10:00, and Months open ahead to 1.
  4. Check the preview, then click Save in the "Unsaved booking rules" bar.

Good to know

  • The window applies to online bookings only. Your team can always book further ahead in the Host App.
  • In the widget, dates beyond the window are not selectable; the calendar can show "Not bookable yet — Reservations open … days in advance".
  • If a guest tries to book a date past the window, the booking is refused with "Bookings are currently only available up to [date]".
  • Release happens in your location's time zone.
  • When you change the window, the widget's availability is refreshed in the background; newly opened dates can take a short moment to appear.
  • Widget Reservation Active Dates and holidays still apply inside the window.

Troubleshooting

"This configuration is incomplete — the rolling window will be used until it is fixed." A scheduled release value is missing or invalid. Messages tell you which one: "Scheduled release needs a day of month between 1 and 31", "Scheduled release needs a valid weekday", "Scheduled release needs a valid release time" or "Periods released ahead must be between 1 and 24".

Guests say next month isn't bookable yet With scheduled release, the next period only opens at the release day and time. Check the Next release line in the preview.

I set 365 days but the widget only shows a few weeks Check Widget Reservation Active Dates in Planning › Service Calendar › General Settings, and whether later dates have shifts. Give the widget a moment to refresh after saving.