Digital queuing

Turn the line at the door into a digital queue

Replace paper waitlists with a branded virtual line. Guests join by scanning a QR code, get an honest wait time, and an email the moment their table is ready, so they can relax instead of crowding your host stand.

Guest joining a 10Seat digital queue by scanning a QR code
QR join page where a guest enters party size, name, and email

Walk-in queue

Guests join the line in seconds

No app, no paper, no name shouted across the room. Guests scan a QR code or your team adds them from the floor, and they are in the queue with their party size, name, and contact details.

  • Join by QR code or branded link, with no download required
  • Hosts add a party in a tap and can pin a specific table
  • Capture party size, name, email, phone, and special notes
  • Every entry flows through the same engine as your reservations

Smart wait times

Honest wait times, calculated for you

10Seat finds the best table for each party and the soonest moment it can be seated, then shows a realistic wait and queue position. No more guessing at the door or over-promising a free table.

  • Automatically matches each party to the right available table
  • Live wait estimate and position update as the night moves
  • Preview wait times across party sizes before you commit
  • A built-in buffer keeps estimates realistic during a rush
Estimated wait time and queue position shown to a waiting guest
Table-ready email notification sent to a guest in the queue

Table-ready alerts

Guests get notified, you fill the seat

When a table frees up, the guest gets an email that their table is ready and a hold timer starts. They can wander nearby instead of waiting at the door, and you keep the floor turning.

  • Confirmation email the moment a guest joins the queue
  • Table-ready email sent automatically or with one tap
  • A hold timer protects the table for arriving guests
  • No-shows auto-clear so the next party is seated faster

A full waitlist, working for you

Everything your team needs to run walk-ins without the chaos.

QR or host entry

Guests self-join from a QR code, or your team adds them from the floor.

Live guest status page

Guests watch their position and wait time update in real time on their phone.

Live queue board

See every waiting party, position, estimated seating, and total covers at a glance.

Notify, seat, remove

Manage the queue with one-tap actions as parties arrive and leave.

Automatic holds

Held tables free themselves when a guest does not show, with no manual cleanup.

Configure per location

Set hold time, max queue size, and wait buffers to match how you run service.

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